Effective Date: 26-12-2024

Welcome to DialGCC.com! These Terms and Conditions govern your access to and use of our platform. By accessing or using the platform, you agree to adhere to these terms in full. They aim to ensure a fair, transparent, and reliable experience for all users and business owners. Please read these terms carefully before using the platform.

1. Definitions

• “Platform”: Refers to DialGCC.com, including its website, associated tools, and services.
• “User”: Any individual or organization using the platform for any purpose, including browsing or submitting listings.
• “Business Listing”: Information provided by users for showcasing their business, including descriptions, images, contact details, and related data.
• “Listing Plan”: Paid options available to users for promoting and showcasing their businesses with additional features and visibility.

2. Eligibility

• To register or submit a business listing, users must be at least 18 years old.
• Users must have the authority to represent the business they are listing.
• By using the platform, users agree to comply with all applicable laws and regulations within the GCC region.

3. Account Registration

• Users must register an account to access key features, such as submitting or managing business listings.
• Registration requires the following:
  • Valid Phone Number: To verify authenticity and facilitate communication.
  • Username: For account identification.
  • Email Address: For correspondence and updates.
  • Password: To secure account access.
• Users must safeguard their login credentials and notify DialGCC immediately of any unauthorized access or security breaches.

4. Submitting a Business Listing

The process for submitting a business listing includes:

1. Account Creation: Register on the platform as outlined above.
2. Add Listing: Click the “Add Listing” option on the dashboard.
3. Select Category: Choose the most relevant category for your business.
4. Fill Details: Provide complete and accurate business details, such as:
   1. Business name
   1. Description
   1. Address
   1. Contact information
   1. Images
   1. Videos

Choose a Listing Plan: Select a plan that best suits your promotional needs.

• Payment: Complete payment securely using the available payment gateways.

5. Listing Approval and Publication

• Submitted listings are reviewed by the DialGCC team to ensure compliance with content guidelines.
• Listings are in Pending Approval status until reviewed and approved.
• Approval generally takes [Insert Estimated Review Time, e.g., 1–3 business days].
• Upon approval, listings are published on the platform and visible to users.

6. Listing Duration and Renewal

• Each approved listing is valid for one year from the date of publication.
• DialGCC will send renewal reminders before the listing expires.
• To renew a listing, users must select a renewal plan and make the necessary payment.
• Expired listings will be deactivated and hidden from public view until renewed.

7. Content Guidelines for Listings

• Users must provide truthful, accurate, and complete information in their listings.
• The following types of content are prohibited:
  • Misleading or fraudulent claims.
  • Offensive, defamatory, or obscene material.
  • Listings for illegal goods, services, or activities.
  • Copyrighted material used without proper authorization.
• DialGCC reserves the right to reject, modify, or remove any listing that violates these guidelines or local laws.

8. Payment Terms

• Payment for listing plans is required upfront at the time of submission.
• All payments are processed securely via our supported gateways.
• Payments are non-refundable unless explicitly stated in our refund policy.
• Premium listing fees provide enhanced visibility but do not guarantee specific business outcomes.

9. Social Media and Promotional Services

• Approved listings may be promoted on DialGCC’s social media platforms, including:
  • WhatsApp Channels
  • YouTube
  • Instagram
  • Facebook
• The extent and nature of the promotion depend on the selected listing plan. Premium and featured plans receive additional visibility and social media exposure.

10. User Responsibilities

• Users are responsible for maintaining and updating their listings regularly to reflect accurate and current information.
• Businesses must promptly respond to inquiries and feedback from potential customers.
• Users must not engage in any activity that disrupts the platform’s functionality or violates the rights of others.

11. Limitation of Liability

• DialGCC is a listing platform and does not directly facilitate transactions between businesses and their customers.
• DialGCC is not liable for:
  • Errors or inaccuracies in user-provided information.
  • Disputes or losses arising from interactions between users and third parties.
  • Any indirect, incidental, or consequential damages resulting from platform usage.

12. Termination of Accounts

• DialGCC reserves the right to suspend or terminate accounts for:
  • Violations of these terms and conditions.
  • Misrepresentation of business information.
  • Non-compliance with applicable laws or regulations.
• Terminated accounts will lose access to active listings and any associated benefits.

13. Privacy Policy

• Users agree to the terms of our Privacy Policy concerning the collection, use, and protection of personal data.

14. Amendments to Terms and Conditions

• DialGCC may update these terms at its discretion.
• Significant changes will be communicated via email or platform notifications.
• Continued use of the platform constitutes acceptance of the updated terms.

Here’s a governing law draft for DialGCC, considering it operates as a business listing platform for GCC and Middle Eastern countries:

15. Governing Law and Compliance Policy for DialGCC.com

1. Adherence to Regional Laws

DialGCC.com operates in compliance with the rules, regulations, and legal frameworks of the GCC and Middle Eastern countries. All users, businesses, and partners using our platform must ensure their listings and activities align with the applicable laws of the region.

2. Content Accuracy and Responsibility

Businesses and users are solely responsible for the accuracy, legality, and authenticity of the information provided in their listings. DialGCC.com does not claim responsibility for verifying the content but reserves the right to monitor and remove any content deemed inappropriate or non-compliant with regional laws.

3. Complaint and Content Removal Policy

• In the event of an official complaint or notice from authorized governmental or regulatory bodies, DialGCC.com will act promptly to investigate the issue.
• If the complaint is validated, the content in question will be removed immediately.
• Users or businesses affected by such action will be notified and given an opportunity to rectify or clarify their content, subject to further verification.

4. Prohibited Listings

DialGCC.com strictly prohibits any listings that:

• Violate local laws or cultural norms.
• Promote illegal goods, services, or activities.
• Mislead users with false or fraudulent information.
• Disrupt public order or contravene public decency standards in GCC and Middle Eastern countries.

 5. Dispute Resolution

Any disputes arising from the use of DialGCC.com shall be governed by the laws of the respective country where the dispute occurs. DialGCC.com will cooperate with local authorities to resolve issues in compliance with legal procedures.

6. Platform’s Liability

DialGCC.com functions as a service provider and is not liable for disputes or damages resulting from business dealings or interactions facilitated through the platform. Users are advised to exercise due diligence before engaging in transactions.

7. Updates to the Governing Policy

DialGCC.com reserves the right to amend this governing policy to ensure ongoing compliance with regional laws and regulations. Users will be notified of significant changes, and continued use of the platform signifies acceptance of the updated terms.

      8. Prohibition of Illegal Content and Activities

Users and businesses are strictly prohibited from uploading, sharing, or promoting any illegal content on DialGCC.com. This includes but is not limited to:

• Inappropriate or unlawful images, text, words, or other materials.
• Content that violates the laws or regulations of GCC and Middle Eastern countries.

Account Suspension or Ban:
If any user or business is found violating this policy, DialGCC.com reserves the right to suspend or permanently ban their account without prior notice.

Legal Accountability:
DialGCC.com does not take responsibility for any illegal actions or content posted by users or businesses listed on the platform. Responsibility for such actions lies solely with the individual or entity involved. The platform will cooperate with law enforcement agencies to address any complaints or violations as required by law.

16. Contact Information

For any questions, concerns, or support, please contact us at:

• Email: support@dialgcc.com
• Phone:

By using DialGCC.com, you confirm your agreement to these Terms and Conditions. Thank you for choosing DialGCC as your trusted business listing platform!