Shipping Policy for DialGCC.com
Effective Date: 26-12-2024
At DialGCC.com, we primarily offer a business listing and promotional platform for businesses in the GCC and Middle East regions. As our services are digital, there are no physical products shipped. However, this Shipping Policy outlines our guidelines related to the delivery and distribution of digital services on our platform.
1. Digital Service Delivery
All services provided by DialGCC.com are delivered digitally. Upon payment for a business listing or subscription plan, the following processes apply:
- Account Registration: After successful account creation, you will receive an email confirming your registration and login credentials.
- Listing Activation: After payment for a business listing, your listing will be processed and published. Once approved, you will be notified via email.
- Premium or Featured Listings: If you opt for a Premium or Featured Listing, your business will be highlighted based on the selected plan’s features, and this will be reflected in your listing status.
- Promotional Services: Any promotions or advertisements included in your plan (e.g., on WhatsApp, Instagram, Facebook, or YouTube) will be executed according to the agreed terms, and you will be notified of any updates.
2. Service Timelines
- Account Creation: Immediately upon registration.
- Business Listings: Your listing will be processed and published after the approval stage. Approval usually takes 1-2 business days.
- Payment Processing: Payments are processed immediately through our secure payment gateway. You will receive a confirmation email once payment is successfully completed.
- Promotion Execution: If your listing includes promotional services, those will be executed within 3-5 business days, depending on the platform’s schedule.
3. Geographic Coverage
DialGCC provides services to businesses within the GCC and Middle East regions, including but not limited to:
- United Arab Emirates (UAE)
- Saudi Arabia
- Oman
- Bahrain
- Qatar
- Kuwait
All digital services and promotions are available to businesses located in these regions.
4. Delivery Issues
In the event that there is an issue with the delivery or execution of our services (such as delayed listing publication or promotion), please contact our customer support team immediately. We will work to resolve the issue promptly, though refunds or compensation are not available due to the nature of our digital services.
For any issues related to payment, service execution, or account access, please reach out to us at:
- Email: support@dialgcc.com
5. No Physical Shipping
Since DialGCC is a digital business listing and promotion platform, no physical products are shipped to users. All services, including business listings, promotional features, and upgrades, are handled digitally through the platform.
6. Governing Law
This Shipping Policy is governed by the laws of the GCC region, including but not limited to:
- United Arab Emirates (UAE)
- Saudi Arabia
- Oman
- Bahrain
- Qatar
- Kuwait
Any disputes arising under this policy will be subject to the exclusive jurisdiction of the courts within the GCC region.
7. Contact Us
If you have any questions regarding this Shipping Policy, or need assistance with any service-related issues, please contact us at:
- Email: support@dialgcc.com
By using DialGCC.com, you acknowledge and agree to the terms outlined in this Shipping Policy. Thank you for choosing DialGCC!
